Terms and Conditions

1. Acceptance of Terms

By engaging Checkpoint QA for functional testing, usability testing, or playtesting services, you agree to these terms. These guidelines ensure our testing lab can review, analyze, and report on your game builds in a secure and professional environment.

2. Scope of Game QA Services

We provide structured testing to identify software defects, performance issues, and usability barriers in your titles. While our team utilizes rigorous testing methodologies, we do not guarantee a completely defect-free software release. Our deliverables consist of documented bug reports, reproduction steps, and playtester feedback.

3. Confidentiality and Unreleased Builds

We understand the critical nature of unreleased game assets. All client builds, design documents, source code, and associated materials are treated under strict confidentiality protocols. Our testers operate under comprehensive non-disclosure agreements before accessing any client project.

4. Client Responsibilities

To facilitate effective testing, clients must provide stable builds, relevant design documentation, and accurate testing scopes prior to the scheduled cycle. Delays in build delivery may result in adjusted timelines for our QA reports.

5. Contact Information

If you have questions about these terms or wish to discuss a testing project, please contact us:

• Email: hello@checkpointqa.it
• Phone: +39 081 550 7130
• Address: Via Toledo 150, Naples, Campania 80134, Italy